Candle Care and FAQ

This is how to care for your new blended soy wax/beeswax candle for best results:

            1. Make certain that you place your candle on a flat, heat-resistant surface.

            2. All candles follow the pattern of when they were first burned. This is called the "memory" of the candle. It is best to burn your candle the first time for 2-3 hours, so that it burns all the way to the edge of the candle in an even pattern. This will prevent the candle from just burning down the center and not reaching the outside edges.

            3. It is best to trim your wick to ¼” before every burn for a more even and smoke free burn. Keep your candle free of wick trimmings, matches, water, and foreign materials.

            4. Avoid burning your candle for more than 4 hours at a time. Do not move the candle while it is lit. Do not burn your candle near vents, fans, drafts, or anything flammable. Never leave a burning candle unattended or alone with pets or children.

            5. When your candle only has ½” of wax left, stop burning. Otherwise, this can cause the container to heat up beyond safe levels and either burn or even shatter the glass. If you have another of our candles, you can pour the remaining wax into another partially burned candle to top it off. This will prevent waste.

My candle is cracked and/or shows frosting on the sides. Is it defective?

The short answer to this is NO. Our candles, being hand poured and entirely from of additives such as Vybar, will pull away from the container as they cool. This can cause a crystallization effect, or frosting, as the beeswax sticks to the glass a little bit. The cooling process can also cause cracks in the sides and top. But, none of this will affect the candle. The heat as you burn a candle will fill in any cracks or areas of crystallization.


What can I do when my container candle is burned up?

When you have burned your candle to ½” of wax remaining, perform the following steps:

  1. Start a pot of water boiling on your stove, the water level should only be about half the candle height at the most.

  2. Carefully place the candle in the water, with the open end of the container above the water line.

  3. Let the container sit in the boiling water until the remaining wax has melted, then remove carefully with a pair of tongs. Be careful, the container will be extremely hot!

  4. Using a knife, pry up the wick anchor.

  5. With a soft cloth, wipe the remaining wax out of the container. This will leave you with a perfectly clean glass container which is great for store or decoration.